Why your credit score might be changing (even if you're doing everything right)

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You check your credit score and notice it’s dipped a little.
You haven’t missed a payment, haven’t taken out a new loan, and everything seems steady.

So… why did your credit grade drop from a B to a C? Or your score slid from 640 to 598 overnight?

You’re not alone and you’re not imagining it.

Over the last 12 months, we’ve seen more Australians surprised by sudden shifts in their credit reports, especially with new visibility around ATO debt and changes in how financial institutions report your data.

Let’s unpack what’s really going on.

A drop doesn't always mean you've done something wrong

Sometimes your credit score drops even when you’re doing all the right things. Here’s how that can happen:

  • You paid off a loan: Closing a loan may feel like a huge win (and it is!) but it also removes a long-standing positive account from your report. That could slightly lower your “credit age” or your credit mix.
  • Your credit utilization spiked: Even using more of your approved credit (e.g. going from 20% usage to 60%) can temporarily lower your score, even if you pay it off.
  • You applied for new credit: Multiple inquiries in a short period can signal risk to lenders, leading to small drops.
  • Your credit file was updated late: Sometimes the timing of a report can create unexpected changes, especially if data is pulled or refreshed mid-cycle.

But there’s one newer factor that’s catching a lot of people off guard.

ATO debt: the quiet new player on your credit report

If you’re a sole trader, business owner, or have any outstanding tax debt with the ATO, here’s something to be aware of:

The ATO can now report certain types of tax debt to credit reporting bureaus.

Specifically: 

  • The debt must be over $100,000
  • It must be more than 90 days overdue
  • You must have been not actively engaging with the ATO (i.e. no payment plan or dispute)

If all those conditions are met, the ATO may disclose it, and yes, that can affect your credit score.

Understanding credit grades & numbers (without giving away the game)

You might see your score listed in a number range, like:

  • 580–640 = Fair
  • 640–700 = Good
  • 700+ = Very Good or Excellent

Or you might see a letter grade summary in a report:

  • A = Excellent
  • B = Good
  • C = Needs Work
  • D = Risky

The key here isn't the label, it's the story your credit file is telling. Has something changed? Has a new type of debt (like a tax-related default) beed added? Or has something positive, like closing an old loan, been removed?

So, what can you do?

If you’ve recently noticed a dip in your credit score, ask yourself:

  • Have I had any tax debt recently?
  • Did I close a loan or finish a payment plan?
  • Have I used more of my available credit than usual?
  • Have I applied for new credit?

If you’re unsure, it might be worth requesting a copy of your credit file. You’re entitled to a free report every 12 months from each reporting agency.

And if you do have ATO debt lingering in the background, this might be your nudge to take action. Not out of fear, but to protect your long-term financial position.

Credit scores are no longer just about missing payments or defaulting. They now reflect a more complex and sensitive mix of your financial behaviour, including how you engage with institutions like the ATO.

Being proactive, informed, and consistent is your best strategy. And the good news? Small shifts don’t define your financial future but understanding them gives you back the power to move in the right direction.

Want us to cover more about ATO thresholds, how to check your score, or practical credit repair strategies? Drop your questions below or get in touch, we’re here to help, not to judge.

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